Shipping Policy

1. Free Worldwide

Shipping We're thrilled to offer free international shipping on all orders! Orders usually take 3–5 business days to process before dispatch. 

2. Estimated Delivery Time 

Once shipped, delivery typically takes 7–10 business days, depending on your country or region. Please allow extra time for delays due to holidays, weather, or global factors. 

3. Pre Orders & Back Orders 

If your order includes items that are pre-ordered or back-ordered, we'll ship in stock items first and send the rest as soon as they're available. 

4. Track Your Order 

You'll receive an email (and SMS if you provided your number) with a tracking number and link. Tracking information usually becomes active within 1–3 business days. 

5. Please Double Check Your Address 

Make sure your shipping address is accurate. If you notice an error, contact us immediately at support@oricandy.com once orders are processed, changes may not be possible. 

6. Lost or Stolen Packages 

If your tracking shows the package as delivered but you haven't received it, please contact the shipping carrier directly using the tracking details. If you need help, feel free to reach out to us we're here to support you, but we cannot accept liability for lost or stolen parcels.